Privacy Policy

Last updated: July 30, 2026

Broward AC Guys LLC (“Broward AC Guys,” “we,” “us,” or “our”) operates browardacguys.com and provides HVAC repair, installation, and maintenance services across Broward County and Miami-Dade County, Florida. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or contacting us, you agree to the practices described here.

Information We Collect

We collect information in three ways:

Information you give us. When you fill out our contact or service-request form, or call, email, or text us, you may provide your name, phone number, email address, city, the service you need, and any details you include about your HVAC problem or property.

Information collected automatically. When you visit our website, we and our analytics providers automatically collect standard technical data such as your IP address, browser type, device type, pages viewed, referring website, and the dates and times of your visits. We collect this through cookies and similar technologies.

Information from phone calls. When you call the number listed on our site, standard call and caller-ID information is recorded so we can return your call and schedule service.

How We Use Your Information

We use the information we collect to:

• Respond to your questions and service requests
• Schedule, perform, and follow up on repairs, installations, and maintenance
• Send you quotes, appointment confirmations, and service updates
• Contact you by phone, text, or email about your request or, with your consent, about promotions and offers
• Process payments and keep records of the work we perform
• Improve our website, measure marketing performance, and understand how visitors use our site
• Comply with legal obligations and enforce our agreements

Text Messaging and Call Consent

When you provide your phone number and submit our form, or otherwise give us your number, you agree that Broward AC Guys may contact you by phone call and text message about your request, including through automated dialing technology, at the number you provided. Consent to receive marketing texts or calls is not a condition of purchasing any service.

Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP to any message from us, and you can ask to be removed from our call or marketing lists by contacting us at 305-537-6324 or Hello@browardacguys.com. Opting out of marketing messages does not stop service-related messages about an active appointment or job.

How We Share Information

We do not sell your personal information. We share it only in these limited situations:

Service providers. We use trusted third parties to run our website and business, such as our website host and form provider (Netlify), analytics providers (Google Analytics), and communication or scheduling tools. These providers may process your information only to perform services for us.

Legal reasons. We may disclose information when required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Broward AC Guys, our customers, or others.

Business transfers. If our business is sold or merged, customer information may transfer as part of that transaction.

Cookies and Analytics

Our website uses cookies and Google Analytics to understand how visitors find and use our site. This helps us improve our content and measure our advertising. You can set your browser to refuse cookies or alert you when a site sets one, though some parts of the site may not work as intended. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Data Retention

We keep your information for as long as we need it to provide services, maintain records of work performed, honor warranties, and meet legal, tax, and accounting requirements. When we no longer need it, we take reasonable steps to delete or de-identify it.

Your Choices and Rights

You can ask us to update or delete the personal information we hold about you, opt out of marketing calls and texts, or ask what information we have on file. Contact us using the details below and we will respond within a reasonable time. Depending on where you live, you may have additional rights under applicable privacy laws.

Data Security

We use reasonable administrative and technical measures to protect the information we collect. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Third-Party Links

Our website may link to other sites we do not control, such as Google or manufacturer pages. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.

Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Changes take effect when posted.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact Broward AC Guys LLC:

• Phone: 305-537-6324
• Email: Hello@browardacguys.com
• Service area: Broward County and Miami-Dade County, Florida